combit Relationship Manager 6.0
This CRM solution is suited for every industry, number of users, size of corporation and amount of data. It can be individually tailored to company-specific requirements - also for branches overseas and mixed-language teams. For ideal management of ...
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Call Center Solution Download
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26$490.00
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27Engage Coach 6.2
Engage Coach is a total performance management solution that includes quality monitoring, self coaching and evaluation accreditation.Engage Coach also features a unique Alignment Index that measures how closely the learner has assessed the call compared ...$149.99 -
28PerSonoCall Consumer Edition 2.1
Plantronics software enables the integrated call control features for Plantronics audio devices including call answer/end and synchronized mute with your softphone. PerSonoCall Consumer Edition Software for Windows provides integration between Skype ...Freeware -
29SentryWorks Screen Recorder 2.0
Abra product is the most powerful screen recording solution available, and it allows you to save recordings in the Adobe Flash file formats (SWF & FLV). Abra™ is the most efficient and easiest to use screen recording application. You can ...Freeware -
30Skype Recorder 6.0
If you are looking for a solution to easily record Skype calls in high-quality, AthTek Skype Recorder is the exact software for you. AthTek Skype Recorder comes with a clean interface and integrates both audio and video recording features in one program.$29.95
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31Skype Call Recorder 5.5
Skype Call Recorder is widely used by many Skype users and business call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support many kinds of audio ...$29.95
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32EasyErlang 2.5
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers. It analyzes customer telephone call traffic, calculates how many customer ... -
33CTI Data Connector -
This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition. Features: - Integration of the salesforce call center adapter and SoftPhone version 3 - Click and Dial - just ...$126.52 -
34iTegno Mobile Office Suite 5.1
The iTengo is a cost effective solution that allows you to send multi-party sms from your laptop. It can be used for a wide range sms applications like: SMS notifications for appointments and meetings; SMS messaging and alerts for call center and customers ... -
35IEX TotalView 3.1
IEX TotalView Workforce Management software, now named NICE IEX Workforce Management, enables even the most complex multi-site, multi-skill and multi-channel call centers to forecast staffing needs, schedule their representatives’ time, and ... -
36FIS CallReporter Premier 1.0
banks use CallReporter Premier to prepare and submit their FFIEC quarterly call report.CallReporter Premier is full-featured yet easy to navigate. It is affordable yet fits into enterprise networks.CallReporter Premier can turn into an automated Call ...$273.00 -
37MXIE 6.0
Main features: - One-click to call – start / receive and control calls via mouse, keyboard or telephone - Built-in softphone - MXconnect™ lets you make any phone your business phone, and maintain call control through MXIE - Find ... -
38SIP PBX v2 2.6
A Free Windows SIP PBX, with rich and powerful features like ACD(Automatic Call Distribution), Ring Group, Call Parking, Auto Attendant, Pickup Group, Conference, Auto-Dialer, Database CDR report, Database PBX Status Report, and much more. You can set ...Freeware -
39PrettyMay Voice Plugin for Skype
With PMVPS, you can record and replay any Skype call easily. PMVPS offers many features, such as call recording, voicemail, music-sharing during a conversation, and saving Skype voicemails to local audio files. PMVPS also allows you to use SkypeOut ...Freeware -
40Omnistar Help Desk Software
By effectively developing this comprehensive application, you can now have the advantages of a total call center issue tracking tool, Help Desk Software chat support tool, comprehensive knowledgebase and troubleshooter all in one. Omnistar Interactive's ...$147.00
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41AutoSecretary 4.0
Most of the computer telephony solutions, you may have ran into, require additional hardware for call processing and voice recognition. Autosecretary offers absolutely different approach, utilizing innovative software voice processing technology. It ...$150.00 -
42WhoCalls Caller ID detection 2.0.5
It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call ...$20.00 -
43CT Developer Studio 2.0
CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...$99.00 -
44Mizu Webphone 4.8
It can call any other SIP soft phone (for free charge) or any landline or mobile number via your softswitch or a VoIP service provider of your choice. The webphone can be also controlled with a simple to use JavaScript API and it is completely customizable.$500.00
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45Folder HelpDesk 12
Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored ...$2,200.00
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46PC Memory Shield 6.0
PC Memory Shield is a handy application that allows you to protect your PC from unauthorized or unneeded processes. Once installed, the program sits silently in your system tray and alerts you when any program attempts to run on your computer. When this ... -
47CallRecorder 1.0
It's low entry cost makes it the ideal call recording solution for small business, SOHO, home, customer contact centres and departments within large corporate organisations. CallRecorder provides advanced features which make call recording, retreival ... -
48LiveReception 7.8
LiveReception is an integrated multi-channel communication platform that facilitates real- time sales, customer service and marketing. It takes less than 5 seconds to start providing live assistance to your online customers via live chat using LiveReception. -
49NinjaLite 4.9
Main Features: - Touch-tones [DTMF] - 2 Lines - separately adjustable Ringtone, Speaker and Microfon - Line Hold - Do Not Disturb - Inbound Call "Ignore" - Inbound Call forwarding to an internet voicebox - Inbound Call forwarding to a local ... -
50Cuba Server for Remedy (Avaya
Also it can indicates status of call – eg ‘number called’, ‘busy’, ‘call hung up’, etc. Cuba supports most business grade telephone systems.$3,000.00